Being overcharged by myki three times in a month isn’t that uncommon, in fact some people manage to achieve as many as seven overcharges a month (what a legend)!!! But today is particularly exciting for me because I learned that during May I scored my first myki hat-trick!
Number 1:
This travel pattern seems to cause an overcharge from time to time… I assume that the bus trips are to blame. There seems to be ongoing problems with buses while the readers continue to run in “headless mode”… their terminology, not mine.. although very aptly named, wouldn’t you say?
MykiLeaks only identified this as a “maybe” because it detected a “default fare” during the day, which depending on what mode of transport you’re on can rightly be charged to your account if you forget to touch off. In this case, I definitely should have paid zone 1 daily fare of $6.56, as the only time I didn’t touch off was at the end of a tram ride.
Number 2:
Both readers were out of service at Northcote station on the afternoon of the 28th May. This means that EVERY PASSENGER that alighted at Northcote during that period would have been charged an extra fare, as the system assumes they travelled to the end of the service (zone 2). This is the second time in the last few months this has happened – here’s the email I received following the first incident.
I’d just returned from Vanuatu that afternoon and caught the SkyBus / train home. Way to welcome me home from a tropical paradise myki…
Number 3:
No big surprises here, almost identical to number 1 above… probably another case of headless bus syndrome.
So there you have it… if you dream big, great things can happen! Make sure you let me know if you break current record of 7 in a month. I’ll probably arrange some sort of lame prize, and definitely give you a shout out on the MykiLeaks Facebook page 
2 Comments
Just like to say you’ve done a fantastic job with your site and posts here, thank you so much! However, the fact that a site such as yours is actually needed at all is a terrible reflection on the system. It should not be up to some concerned transport user out there to look after the interests of customers and hold myki to account.
Thanks Christine – appreciate the support!